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Gleneagles Hospital

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Hong Kong’s Gleneagles Hospital

Our Goals

Through innovation, openness, and exceptional service, we are helping to transform Hong Kong’s private healthcare.

Gleneagles Hospital Hong Kong (Gleneagles) is a cutting-edge, multi-specialty private tertiary hospital dedicated to providing high-quality, accessible healthcare to Hong Kong residents.

Gleneagles Hospital, located in Wong Chuk Hang on Hong Kong Island South, has 500 beds, cutting-edge medical technology, and a wide variety of clinical services encompassing more than 35 disciplines and subspecialties.

Gleneagles contributes to the training and development of healthcare professionals, as well as the promotion of clinical research, as Hong Kong’s top-rated private teaching hospital.

IHH Healthcare Berhad manages Gleneagles, a joint venture hospital between IHH Healthcare Berhad and NWS Holdings Limited. The University of Hong Kong is Gleneagles’ only clinical partner and is in charge of clinical governance.

Hong Kong residents have access to high-quality healthcare.

Gleneagles is the first private hospital in Hong Kong to give at least 51 percent of inpatient bed days at bundled rates, with 70 percent of the bed days reserved for Hong Kong residents.

Clinical competence combined with cutting-edge technology

Our seasoned medical experts and support team are dedicated to providing best-in-class clinical results and medical knowledge. Our medical staff goes above and beyond in providing great patient care to make a difference in people’s lives.

Gleneagles is one of the region’s most modern and well-equipped hospitals, with state-of-the-art equipment and facilities such as a PET-MR scanner, nuclear medicine facilities, a 24-hour fully-automated core laboratory system, surgical robotic systems, fully-automatic drug dispensing system and vial filling system, a Critical Care Unit, and operating theatres capable of performing complex surgeries.

Price transparency and guarantee provide peace of mind.

Before admission, Gleneagles gives all patients with a comprehensive explanation of quotes to assist them in making educated choices. Patients can control expenditures thanks to a clear pricing structure and fixed-price service packages.

Patients’ Bill of Rights

Medical workers and patients have a tight, interdependent connection that is based on trust.

Gleneagles Hospital Hong Kong has a unique clinical partnership with the University of Hong Kong.

Please be aware that clinical instruction of students and trainees will take place.

Patients’ Rights to Medical Treatment Patients’ rights to medical treatment

The right to obtain medical advice and treatment that completely complies with current care and quality standards.

The current acknowledged standards are those that have been established by a competent organization of the profession in light of current medical practice.

The right to immediate pain relief and the most effective pain management.

Informational Right

The right to know what health-care services are offered, as well as the costs, including any extra fees and pricing adjustments.

The right to a comprehensive account of your medical condition, including a diagnosis, prognosis (a prediction of how a disease will likely progress in the future), and treatment options, including common problems, risks, and acceptable alternatives.

The right to know the names of the prescriptions given, as well as their usual activities and frequent dangerous adverse effects.

The right to see medical records pertaining to your health and treatment.

The right to inquire about the costs of any treatments indicated by your doctor.

Right to Make Decisions

The option to participate in clinical teaching and professional training or not.

The right to get a second opinion from a doctor.

The right to accept or reject any drug, investigation, or treatment, as well as the right to be informed about the potential repercussions of doing so.

The freedom to decide whether or not to participate in a medical research study.

The right to respectful and compassionate treatment towards the end of one’s life.

Protection / Right to Privacy

You have the right to privacy, dignity, spiritual care, and cultural values to be respected.

The right to privacy when it comes to information about your medical condition.

Physical violence is prohibited for all patients.

Vulnerable children, handicapped people, and the elderly are entitled to protection.

Right to File a Complaint

The right to file a complaint via channels designated for this purpose, as well as the right to have any complaint resolved quickly and equitably.

Responsibilities of Patients

Medical treatment in a hospital setting is a collaborative effort between patients and health-care professionals. This not only gives you the fundamental rights we just discussed, but it also entails some basic obligations on your behalf. You should do the following to take an active and responsible part in the health-care process:

Give your health-care professionals as much information as possible about your current health, prior illnesses, allergies, and any other pertinent data.

Tell your doctor about all of your prescriptions, including over-the-counter drugs (medicinal herbs, teas, pills, etc.).

Follow the specified and agreed-upon treatment plan and follow the directions to the letter.

Follow the hospital’s patient behavior regulations to show respect for the rights of other patients and health-care workers.

Requesting fraudulent medical information, receipts, sick leave certificates, or medical reports from health-care professionals is not a good idea.

You are responsible for paying the applicable fees and charges for the medical treatments that you have received.

Take responsibility for any personal items you bring to the hospital.

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